Privacy Policy

This privacy policy will explain how ELECTREK uses the personal data it collects from you when you use ELECTREK.UK website.

Topics:

 

    • What data do we collect?
    • How do we collect your data?
    • How will we use your data?
    • How do we store your data?

Marketing

    • What are your data protection rights?
    • What are cookies?
    • How do we use cookies?
    • What types of cookies do we use?
    • How to manage your cookies
    • Privacy policies of other websites
    • Changes to our privacy policy

• How to contact us

    • How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, delivery address and personal address)

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

    • Register online or place an order for any of our products.
    • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
    • Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

    • eBay store
    • Amazon store
    • Onbuy store

How will we use your data?

Our Company collects your data so that we can:

• Process your order, manage your account.

• Email you with special offers on other products and services we think you might like.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

    • Our approved suppliers and manufacturer relating to your purchased product.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data at our IT facility of 8 Britannia Crescent, Huddersfield, HD2 2ST. Your data will be safe under our strict data protection protocols that include: a laptop system which is password, pin number and face recognition protected.

Our Company will keep your personal information for twelve calendar months. Once this time period has expired, we will delete your data by erasing it permanently from our IT systems and destroying any relevant back-ups.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure – You have the right to request that our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that our Company restrict the processing of your personal data, under certain conditions.

The right to object processing – You have the right to object to our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: webdirect@electrek.uk

or Call us at: +44 (0) 333 188 1133.

What are cookies?

Cookies are the text files placed on your computer to collect standard Internet Log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Our company uses cookies in a range of ways to improve your experience on our web site, including:

    • Keeping you signed in
    • Understanding how you use our website

What type of Cookies do we use?

There are a number of different types of cookies, however, our website uses:

    • Functionality – Our company uses these cookies to that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
    • Advertising – Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit our website, you may be shown advertising based on your browsing patterns on our website.

How to manager cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was updated on 20th October 2022.

How to contact us

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: webdirect@electrek.uk

Call us at: +44 (0) 333 188 1133

Or write to us: Unit GA11, Storage King Phoenix Retail Park, Leeds Road Huddersfield HD1 6NE

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that our company has not addressed your concern in a satisfactory manner, you may contact the local Citizen’s Advice Bureau for assistance.

Shopping cart

Summer 25% discount on all last year's bike models

Sign in

No account yet?

Start typing to see products you are looking for.
Shop
Wishlist
0 items Cart
My account
× How can we help you?